Become a BOUNCEclub member
Unlock Exclusive Rewards with Bouncewear
At Bouncewear, we're all about celebrating the passion and dedication of basketball enthusiasts like you.
That's why we've created the BOUNCEclub Membership Program – our exclusive loyalty program designed to reward you for your love of the game.
Joining the BOUNCEclub is easy and free!
Start earning Bounce Points with your very first purchase and unlock a world of exclusive benefits and rewards.
For the time being, Bounce Points can only be earned and redeemed with online purchases after June 1st 2024.
Why Join?
Earn Bounce Points online
Every time you shop online at Bouncewear, you earn Bounce Points. Whether you're picking up the latest sneakers, apparel, or gear, you'll rack up points with every purchase (Retro Air Jordan & giftcards are excluded). As we value you being a ball player, we reward you with extra Performance footwear Bounce Points. But it doesn't stop there – engage with our community, participate in challenges, and watch your points soar!
Exclusive Member Discounts
As a member of the BOUNCEclub, you'll get access to special discounts and promotions that aren't available to the general public. Save big on your favorite brands like Nike, Air Jordan, Adidas, Under Armour, and more!
Early Access to New Releases
Be the first to know about and purchase the latest drops. Our BOUNCEclub members get early access to new arrivals and limited-edition releases, ensuring you stay ahead of the game.
Birthday Surprises
Celebrate your special day with a gift from us! Enjoy exclusive birthday rewards and discounts as our way of saying thank you for being part of the Bouncewear family.
Redeem for Awesome Rewards
Use your Bounce Points to redeem a variety of exciting rewards. There’s always something amazing waiting for you. Bounce Points can't be used for giftcards and sale items. A minimum order amount of 100€ is required for all redeem discounts.
Invitations to VIP Events
Gain entry to exclusive Bouncewear events, from product launch parties to meet-and-greets with basketball stars. Experience the world of basketball like never before.
Level Up Through Tiers
--- Welcome to the BOUNCEclub ---
#bouncewear
Start as a Rookie and work your way up to Hall Of Fame - VIP status!
The more points you earn, the higher you climb in our tiered loyalty program. Each level unlocks bigger and better rewards, from exclusive discounts
to limited-edition gear.
Reach higher Loyalty Tiers and unlock unique and exclusive perks.
ROOKIE
Start your journey as a ROOKIE. Earn points with every purchase and challenge completion to level up. Enjoy basic rewards and discounts to get you started.
PRO
Elevate your game to PRO status by accumulating more points. Unlock additional discounts, early access to sales, and exclusive Pro challenges to boost your points even faster.
ALL STAR
Keep climbing to reach ALL STAR. Benefit from bigger discounts, first dibs on new releases, and invitations to special events. All-Star members also receive limited-edition merchandise offers and priority access to exclusive product launches.
HALL OF FAME - VIP
Achieve the pinnacle of the BOUNCEclub by becoming a HALL OF FAME - VIP. Enjoy the ultimate benefits, including the highest discounts and exclusive Hall of Fame - VIP events. Hall of Famers are celebrated with unique, collectible items and recognition in our community.
Welcome!
Download the Bouncewear app, earn 550 Welcome Bounce Points + a generous BOUNCEclub birthday gift !
FAQ
The Bouncewear Loyalty Program is our way of rewarding our valued customers for their loyalty. Members earn points on every purchase, which can be redeemed for discounts, exclusive products, and other exciting rewards.
Joining the Bouncewear Loyalty Program is easy and free! Simply sign up on our website. You'll start earning points right away.
You earn points on every ONLINE purchase you make on bouncewear.com and the Bouncewear app. For every euro spent, you earn 3 points, 5 points in the PRO tier, 7 points in the HALL OF FAME tier. Occasionally, we offer special promotions where you can earn bonus points on specific items or during special events. For gift vouchers, retro Air Jordan footwear, backboards and rims no points can be earned.
You can check your points balance by logging into your account on our website or using our mobile app
Points can be redeemed at checkout online. Just select the option to use points during the checkout process.
Points can be redeemed for a variety of rewards including discounts on future purchases, exclusive products, limited edition releases, and special event access. Bounce Points can not be used for Giftcards. A minimum order amount of 100€ is required for all redeem discounts.
Points are valid for 12 months from the date they are earned. You will be notified via email before your points expire, so you have the chance to use them before they do.
Yes, you earn points on all purchases, including sale items. However, points may not be earned on purchases made with previously redeemed points.
Yes, you can use your points in conjunction with most promotions and discounts unless specified otherwise in the promotion's terms and conditions.
If you return an item, the points earned from that purchase will be deducted from your account. If you used points to make the purchase, those points will be refunded to your account.
Points are non-transferable and can only be used by the account holder.
You can update your account information by logging into your account on our website.
If you forget to provide your loyalty information during a purchase, please contact our customer service team with your receipt information, and we’ll be happy to add the points to your account.
You can reach our customer service team via email at loyalty@bouncewear.com. We are available Monday through Friday from 10.30u to 18u.
Yes, we offer tiered membership levels. The more you shop, the higher your level and the more perks you receive. Details on each tier and the benefits can be found on our website.
Higher-tier members enjoy additional benefits such as exclusive access to new releases, exclusive events, higher points earning rates, and special gifts.
As a member of the Bouncewear Membership Program, you’ll receive emails and notifications about special promotions, exclusive offers, and upcoming events.
Yes, your points can be used for online purchases. Just make sure you are logged into your loyalty account when shopping online.
Yes, our mobile app is available for download on both iOS and Android devices. The app allows you to track your points, redeem rewards, and stay updated on the latest promotions.
We’d love to hear your feedback! Please email us at loyalty@bouncewear.com.